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2015 SIGUSE Symposium Call For Participation

July 3, 2015

Submission Deadline for Lightning Talk Proposals extended to September 8, 2015.

Theme: Making Research Matter: Connecting Theory and Practice

Date: November 7, 2015

Time: 1:30 to 6:30 pm

Location: Hyatt St Louis

Keynote Speakers: Ross Todd (Rutgers University) & Safiya Noble (UCLA)

About the 2015 Symposium:

Research and theory development in information needs, use, and seeking are grounded in work with individuals and groups of people from a variety of practice communities and sociocultural contexts. Reciprocally, work developed by information scientists has tangible impact on the life experiences of individuals within these communities. When connections between research activities and their societal and cultural contexts are overlooked, both research and practice suffer, and the usefulness of information science research is lessened.

The 2015 SIG USE Symposium will explore connections between theory building, research, and practice as they relate to information needs, seeking, and use. During the symposium, we will investigate multi-directional connections between theory and research, and societal and practice implications of information science research.


  • 1:30-1:40 Welcome and introduction
  • 1:40-2:25 Keynote 1: Ross Todd
  • 2:25-3:10 Lightning Talks
  • 3:15 – 4:00 Mixer Chat and Break
  • 4:00 – 4:45 Safiya Nobel Keynote
  • 4:45 – 5:45  Table Talks
  • 5:45 – 6:10  SIG USE award ceremony and wrap up


The symposium welcomes all faculty, graduate students, and information professionals who are interested in exploring connections among theory, theory development, information science research, practice, and information use.

Attendees are invited to submit proposals for lightning talks. Lightning talks are intended to provide examples of research, theory development, and practice that will further conversation related to the symposium theme.

Lightning talks will address connections among information behavior research, theory building, practice, and the communities served by researchers and practitioners. Successful/accepted proposals will emphasize these connections and explore interplay among this continuum (or the lack thereof). Proposals will be accepted in a wide range of topical areas, but should address issues such as (but not limited to) the following:

  1. Connections between theory and practice: talks that address practical implications of theory development for improving practice within specific communities or institutions, conduct of applied research, meeting specific information needs, and facilitating information use or seeking.
  2. Implications of research for practice/behavior in communities: Talks that address the social, political, educational, health, and/or behavioral implications of theoretical perspectives (in research and practice) and research methodologies (including ontological, epistemological, and methodological assumptions, and theoretical frameworks) for specific communities and community members.
  3. Influence of practice on theory and research:  Talks that address the implications of practice within varied communities for developing information science research and theory. Case studies based on practice at specific institutions, or more broadly designed work is welcome.

Lightning talk format:  Each lightning talk is permitted 1 speaker, 3 minutes, and up to 3 powerpoint slides. A mixer will follow the lightning talks, allowing discussion and questions about the talks.

Submission guidelines for the lightning talk abstracts:

  • Include your name, title, and institutional affiliation at the top of your submission
  • Proposal text must not exceed 500 words
  • Proposal should include: subject of the lighting talk (if the talk is based on a study, a brief study description), explicit connection to the symposium theme, and a final question to pose to the group
  • Submission is in pdf format with the filename in the format of  “2015_SIGUSESymposium_YourLastname.pdf”
  • E-mail your proposal to ( by midnight EST on September 1, 2015. Deadline extended to September 8, 2015.
  • Accepted submissions will be posted to the public SIG USE website.

2015 SIG USE Symposium Planning Committee



ASIS&T SIGUSE Awards Winners 2014

November 3, 2014

SIG-USE wishes to announce its 2014 Award Winners, who will be presented with their prizes at the SIG-USE symposium to be held Saturday, November 1 at the upcoming ASIST Annual Meeting in Seattle, WA.

Elfreda A. Chatman Research Proposal Award ($1000)

  • Recipient: Diane Sonnenwald
  • Affiliation: University of Copenhagen
  • Title: Towards a Theory of Human-Rare Book Information Behaviour

Student Travel Award ($500)

  • Recipient: Rebekah Wilson
  • Affiliation: School of Information Studies, Charles Sturt University, Australia

Interdisciplinary Travel Award ($200)

  • Recipient: Dr. Eric Meyers
  • Affiliation: School of Library, Archival and Information Studies (iSchool), University of British Columbia

Best Information Behavior Conference Paper Award ($200)

  • Title: Online search stopping behaviours: An investigation of query abandonment and task stopping
  • Authors: Wang-ching Whu and Dr. Diane Kelly
  • Affiliation: School of Information and Library Science, University of North Carolina, Chapel Hill

Best Information Behavior Conference Poster Award ($200)

  • Title: When PIM Goes Public: A Case Study of OrganizedLikeJen
  • Author: Leslie Thomson
  • Affiliation: University of North Carolina at Chapel Hill

Certificate of Merit Posters

  • Title: Implications and Potential Impacts of Information Behavior Research
  • Authors: Drs. Kyungwon Koh, Ellen Rubenstein, and Kelvin White
  • Affiliation: School of Library and Information Studies, University of Oklahoma

2014 ASIS&T SIG-USE Symposium Schedule

October 26, 2014

Context in Information Behavior Research

Date: November 1, 2014 (Saturday)

Time: 1:30 to 6:30 pm

Location: Sheraton Seattle Hotel, Seattle, WA, USA

Symposium Co-chairs: K.-Sun Kim (University of Wisconsin – Madison) & Lu Xiao (University of Western Ontario)



1:30 – 1:45      Welcome and introduction

Rong Tang (Simmons College),
K.-Sun Kim (University of Wisconsin – Madison)
Lu Xiao (University of Western Ontario)

1:45 – 2:30      “Context: Silos, boundary spanning, and opportunities”

Keynote presentation by Dr. J. David Johnson
College of Communications and Information Studies, University of Kentucky

2:30 – 3:30       First round of Lightning Talks [Abstracts]

 The Role of Context in the Implications and Impacts of Information Behavior Research

Kyungwon Koh, Assistant Professor
Ellen L. Rubenstein, Assistant Professor
Kelvin White, Associate Professor
School of Library and Information Studies, University of Oklahoma

When Context Matters: From Context to Contextual Analysis

Pertti Vakkari, Professor
School of Information Sciences, University of Tampere

A Time Analytic Framework for Information Practice

Diana Ascher, Doctoral Student
Department of Information Studies, University of California, Los Angeles

Temporality in Models of Information Behavior, Information Seeking and Information Search

Anita Crescenzi, Doctoral Student
School of Information and Library Science, University of North Carolina at Chapel Hill

The Impact of Time as a Contextual Factor in Health Information Seeking

Yan Zhang, Assistant Professor
School of Information, University of Texas at Austin

Wearing Different Hats for the Context of Communities and Topics: Health Information Activities in Facebook Communities

Sue Yeon Syn, Assistant Professor
Dept. of Library and Information Science, Catholic University of America

HackHealth – Blurring the Contextual Boundaries between Research and Practice

Rebecca Follman, Doctoral Student
Beth St. Jean, Assistant Professor
Mega Subramaniam, Assistant Professor
Natalie Greene Taylor, Doctoral Candidate
Christie Kodama, Doctoral Student
College of Information Studies, University of Maryland – College Park

Dana Casciotti, Program Analyst, Office of Health Information Programs Development,
National Library of Medicine

3:30 – 3:50                  Snack Break

3:50 – 4:50                  Second round of Lightning Talks

Context-making in information work

Isto Huvila, Senior Lecturer and Associate Professor
Åbo Akademi University

The Meta-Context of Information Behavior: The Importance of Multiple Lenses and Mixed Methods Tension

Adam Worrall, Adjunct Professor
School of Information, Florida State University

Analytic bracketing: a method for understanding the contexts of information behavior

Pam McKenzie, Associate Professor
University of Western Ontario

Context in Mobile Information Overload

Yuanyuan Feng, Doctoral Student
Denise E. Agosto, Associate Professor
College of Computing and Informatics, Drexel University

Information Practices and the Mobile Knowledge Work Context

Leslie Thomson, Doctoral Student
Mohammad Hossein Jarrahi, Assistant Professor
School of Information and Library Science, University of North Carolina – Chapel Hill

Information Behavior of International Students Settling in an Unfamiliar Geo-spatial Environment

Chi Young Oh, Doctoral Student
Brian S. Butler, Professor
College of Information Studies, University of Maryland – College Park

The Impacts of Time Pressure and Emotion on the Information Behavior of High Stakes Decision Makers: The Home Buying Experience

Carol F. Landry, PhD Candidate
Information School, University of Washington

4:50-5:00         Break

5:00 – 5:35      World Café group discussions on contexts in HIB research

5:35 – 5:50      Group report on the discussions

5:50 – 6:20      Awards and presentation

  • Presentation of 2014 SIG-USE awards
  • Research presentation by the 2013 winner of the Elfreda A. Chatman Research Award: Waseem Afzal, School of Information Studies at Charles Sturt University – Information Needs: A Conceptualization, Operationalization and Empirical Validation

6:20 – 6:30      Wrap up and evaluations of the symposium

Lisa M. Given
School of Information Studies, Charles Sturt University

Dr. Gary Marchionini Named 2014 ASIS&T SIG USE Outstanding Contribution Award Winner

September 18, 2014

It is my great pleasure to announce that Professor Gary Marchionini has been chosen as the 2014 ASIS&T SIG USE Award Winner for Outstanding Contribution to Information Behavior Research. Dr. Marchionini’s work on Information interaction and human-centered computing has made significant contributions to the field of information behavior research, incorporating the understanding of information seeking process, user search behavior, and usability principles to the development of interactive information retrieval system interfaces. His 1995 book Information Seeking in Electronic Environments has had a remarkable influence on information behavior research, especially with the presentation of information seeking process and subprocesses models. Over the years, Dr. Marchionini’s numerous research and scholarly publications related to interfaces that support information seeking and information retrieval, usability of personal health records, multimedia browsing strategies, and digital libraries have played an important role in advancing information behavior research.  Dr. Marchionini’s international impact on the information behavior, seeking and use field is also seen in his work as the editor for the Morgan-Claypool Synthesis Series of lectures/monographs on Information Concepts, Retrieval, and Services.

Dr. Marchionini served as President (2009-10) of the American Society for Information Science and Technology. He is the Dean and Cary C. Boshamer Professor, School of Information and Library Science, University of North Carolina at Chapel Hill.

We are pleased to honor Dr. Marchionini with the 2014 ASIS&T SIG USE Outstanding Contribution to Information Behavior Research Award. As a recipient of this Award, Dr. Marchionini will also be inducted into the ASIS&T SIG USE Academy of Fellows.

Dr. Marchionini will be accepting the Award at the beginning of ASIS&T SIG USE Business Meeting, which will be held on Tuesday, 11/4/2014 3:05-4:05pm.

Rong Tang, Current Chair ASIS&T SIG USE

Dania Bilal, PI, and Jacek Gwizdka, Co-PI, Receive Google Research Award

September 13, 2014

Dania Bilal, a Professor in the iSchool of Information Sciences at University of Tennessee, and Jacek Gwizdka, Assistant Professor in the School of Information and co-Director of the Information eXperience Lab at University of Texas at Austin, have received a $41,363 Google Research Award for a project titled “Child-friendly search engine results pages (SERPs): Towards better understanding of Google search results readability by children.”  In this project, Drs. Bilal and Gwizdka will investigate how children read and assess the reading levels of Google’s search results pages (SERPs). One of the goals of this project is to modify Google’s Reading Level metric.

In making the Award, Google Research Team indicated, “we receive many strong proposals every round and conduct a very thorough review of all the submissions, involving several teams of Google engineers and researchers.” According to Google web page, “The Google Research Awards are structured as unrestricted gifts to universities to support the work of world-class full-time faculty members at top universities around the world.” Researchers from Carnegie Mellon, Cornell, Oxford, Princeton, Stanford, and MIT are among the others to receive awards from Google in the human-computer interaction category, the focused area of Drs. Bilal’s and Gwizdka’s project.

Dr. Bilal is one of most often-cited researchers worldwide on children’s cognitive and affective information behavior in using and interacting with information retrieval systems in multicultural contexts. Her research is situated at the intersection of information retrieval, information behavior, and human-computer interaction. She teaches courses in information access and retrieval, human-computer interaction, Web mining, information systems design and implementation, and research methods.

Dr. Jacek Gwizdka research is situated at the intersection of interactive-information retrieval (IIR) and human-computer interaction (HCI), where he is focusing on cognitive aspects of human-information interaction and on using eye-tracking to assess cognitive states of users. Dr. Gwizdka teaches in the area of human-computer interaction and user experience design.

2014 SIGUSE Symposium CFP

July 7, 2014

Theme: Context in Information Behavior Research

Date: November 1, 2014 (Saturday)
Time: 1:30 to 6:30 pm
Location: Sheraton Seattle Hotel, Seattle, WA, USA

Keynote Speaker: Professor J. David Johnson, Department of Communication, University of


The importance of context in human information behavior research has been well established. Nonetheless, it has been observed that although contextual aspects are included in most research, they tend to serve as the backdrop of a study, and not as its focus. Stronger emphasis on context will enhance our understanding of information behavior.
The purpose of this symposium is to explore the role and impact of context, aiming to advance scholarship and knowledge concerning this key component of information behavior research.

This symposium will focus on themes including, but not limited to:

  • Conceptual and theoretical aspects: Focusing on the conceptual and theoretical understanding of context in information behavior research, papers may explore questions such as the following: What does “context” really mean? What is the nature of context in the research frameworks of information behavior studies (e.g., as the background/setting, the explanatory factor, the manipulation condition, or the outcome variable of a research study)? How are relationships between individuals, groups, and contexts surrounding the information behavior conceptualized? To what extent and in what way do variables representing features at broader levels of aggregation (e.g., group level, organizational level, societal level) affect the information behavior of an individual? What philosophical and theoretical perspectives and frameworks can be used to study contexts?
  • Methodological aspects: From the research method perspective, papers may examine issues such as: What factors need to be considered when selecting methods and/or instruments for studies of various contexts? What are the methodological challenges and opportunities of studying information behavior in a particular context?
  • Context-related research: With strong focus on contexts, papers may probe questions such as: What is the typical information behavior in a particular context? different is the information behavior in one context from the other? How does the context factor interact with other factors (e.g., user characteristics)?
  • Meta-analysis of context-related research: Context-related research may be analyzed to explore questions such as: What kinds of research have been done in relation to contexts? How do different aspects of context impact different LIS areas (e.g., information literacy, design of information systems/services, etc.) and in what way?



1:45 – 2:35 Keynote presentation

2:35 – 3:25 First round of Lightning Talks

3:25 – 3:45 Break

3:45 – 4:35 Second round of Lightning Talks

4:35 – 5:20 Word Café discussions

5:20 – 5:50 Group report

5:50 – 6:30 Award ceremony and wrap-up


All the interested researchers, graduate students, and information professionals are invited to submit a proposal for a short presentation (i.e., approximately 5 – 8 minutes in the form of lightning talks). Proposals for lightning talks should be one to two pages long (500-1000 words) and outline the topic and themes that will be addressed during the talk. Proposed topics must be relevant to the Symposium theme – Context in information behavior research.

Submission guidelines for Lightning talk proposals:

  • Author’s name, title, and institutional affiliation should be included at the top of the proposal.
  • Proposal text must be 500-1000 words.
  • Submission should be in pdf or doc format. The file should be named as ‘2014_SIGUSEsympo_FirstAuthor’sLastName”.
  • Submission should be done by sending your draft to (Subject: SIGUSE_FirstAuthor’sLastname). A proposal should be submitted by midnight Hawaii Time on September 1, 2014.
  • Accepted submissions will be made available through the public SIG-USE website both before and after the Symposium.
  • Accepted submissions may be invited for publication in the next volume of the SIG USE/ASIS&T Monograph Series.
  • If there are still open spaces available, the symposium will be open to ASIS&T attendees who do not have a Lightning talk. Registration is still required.



  • September 10, 2014: *NEW* Submission due date for extended abstracts or position papers
  • September 25, 2014: Notification of acceptance
  • October 25, 2014: Submission due date for Lightning talk slides


  • SIG-USE Members: $90
  • ASIS&T (but not SIG-USE) Members: $100
  • Non-Members: $120

The registration fee will cover workshop costs, wireless Internet access, and coffee breaks.




For more information about SIG-USE:

Hope to see you there!

Please forward any questions that you have to K.-Sun “Sunny” Kim ( or Lu Xiao (

K.-Sun Kim & Lu Xiao
2014 ASIS&T SIG-USE Symposium Co-chairs

Contextual Inquiry: A Must-Have Method For Your User Research Toolbox

April 9, 2014

Join us for SIG USE Webinar on Wednesday, April 16, 2014, 2:00pm-3:30pm (EDT)

Instructor: Kate Lawrence & Deirdre Costello Date: Wednesday, April 16, 2014 Time: 2:00 PM – 3:30 PM EST Cost: FREE for ASIS&T members, $45 for non-members Reservation:  Space is limited. Reserve your Webinar seat now at:  After registering you will receive a confirmation e-mail containing information about joining the Webinar. This session will feature two user researchers from a Boston-area company who used Contextual Inquiry to unlock the secrets of physician workflows, starting with just a single question. They’ll talk about how to prepare for a project using Contextual Inquiry, how to engage users and how to distill high-quality qualitative data into meaningful takeaways.

Webinar Instructors:

Kate Lawrence

Kate Lawrence

Kate Lawrence

Kate Lawrence is an experienced user researcher focused on the intersection of people and technology. She is passionate about all aspects of user research – from interviewing users to  analyzing usage data to understanding how wider trends about technology impact the search experience. Kate is an active presenter and the local and national user experience  community and was most recently published in UX Matters.

Deirdre Costello

Deirdre Costello

Deirdre Costello

Deirdre Costello is a user experience professional passionate about discovering how technologies fit into users’ lives and their pursuit of information. She has 5 years of experience in the  library industry and a background in research, analysis and writing.







System Requirements

  • PC-based attendees: Required: Windows® 7, Vista, XP or 2003 Server
  • Mac®-based attendees: Required: Mac OS® X 10.5 or newer
  • Mobile attendees: Required: iPhone®, iPad®, Android™ phone or Android tablet 

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